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Fast and efficient service - helpful carrier dropped off next door as instructions and good value... ...Steven
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.... ...Brian Townsend
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft... ...james wolstencroft - j wolstensroft
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
... ...Rose Gibson-Ford
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Out of stock on one item but called to keep me updated about the delay... ...Alan Stenhouse
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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.... ...Ventilation Centre Ltd
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All delivered without hitch... ...Mrs Susan Marshall
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.... ...T SMITH
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Perfect service.... ...Richard Carn
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