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Arrived on time , exact product as described...
...Stephen Utting
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet...
...Julie Lloyd
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation....
...Ian Lewis
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Quality courteous service and efficient delivery....
...Clifford Slocombe
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks. ...
...Matt Carey
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays....
...J H Fletcher
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I have to say the service and fast delivery of the parts I ordered are very impressive. I will definately us MyTub again and will recommend them to all my colleagues...
...harveyheating
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Staff very helpful .Searched around and found what I required
Delivery was prompt and items were what I needed.
Price was excellent compared with some other sources--Parts Centre for example whose prices are outrageous...
...Peter Rush
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive....
...stephen Lusher
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