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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly....
...N K Varma
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight. ...
...Softus Plumbing
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Very good, could not ask for a beter servive. Thanks!
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...Tom Gourley
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Many thanks delivering package on the date as stipulated. ...
...Dr Harry Eccles
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Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again....
...Stressfree-it
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Effective and efficient service from start to finish regarding the product required. ...
...Peter Hampton - Hampton construction
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Item received promptly thank you....
...Rachel Goodacre
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Fast delivery and item exactly as described - excellent service!...
...russdell thoms
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I would recommend My Tub as they are very competitive and I had no problems with my order....
...fiona hunter
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