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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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Great service, best price and all delivered really quickly. What more could you possibly ask for ...
...Michael Laird
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again....
...Lawrence
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service....
...John Alden
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Very efficent...
...marti cannon
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery....
...Mr S Grant
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Excellent service with plenty of emails to keep you in the loop regards what you purchased....
...Robert Edge
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I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again....
...Patricia Grieve
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Excellent service.delivery arrived on the day it was supposed to.
Thank you...
...Judith
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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