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First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho...
...Ronald Coleman
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Excellent service, good communication, quickly located a part that everyone else said was obsolete....
...Piers Goodman
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Good prices great service very helpful and friendly team....
...John Cross
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Very good service, kept updated re: order, goods fit perfectly! Thank you....
...Caroline Steel
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Very good service. Quick and efficient on the phone and went out of their way to help me out with a difficult situation. Delivery came within 24 hours of confirming the order. Many thanks....
...Charanjit Ryatt
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Great service and fast delivery. I spoke to Debra and she was very nice and provided the information I was looking for. I was kept up to date with progress at all times. I would definitely recommend this company and also would definitely use them again! Thanks for your very good service!!!...
...Kashif Hussain
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Kept very well informed of order statues and swift delivery. Really pleased ...
...W Tuckey
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PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH ...
...dave sorsby
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...
...James Cole
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