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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White...
...Daniel Thomas White
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We’re very pleased with our purchases. The service we received from yourselves was excellent....
...Jane Middleton - Mrs
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Excellent service.
Thanks. ...
...Craig Williams
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you....
...Mr R Murdoch
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Very pleased once again with your service. My order arrived as advised.Many thanks....
...Mrs B.Wootton
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Received order as promied on time.Would use you again...
...Martin Needle
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
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...Michael Leonard
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Brilliant website. Wish they were all like this...
...James Thorogood
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Item received.
Thanks for updates....
...Joanne Keohane
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more reviews... |
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