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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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cannot fault service, delivered on date arranged....
...william harper - Mr
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Excellent service and delivery is always good....
...basingstoke hospital bnhft
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The item arrived next day - great service...
...Trevor Owen
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Very helpful staff, order arrived on the confirmation date...
...Gardner BTC LTD
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After a great deal of research I decided on MyTub to supply the "necessary" for my bathroom remodel. This is was my first encounter with MyTub and I was NOT disappointed. From the outset they had everything I needed and at a very competive price. It was a pleasant change and maybe one which helped me decide on MyTub, to hear a North of England accent. Any real or perceived "problem" was quickly dispelled by Customer Service, another point which instilled my confidence in the company. The products and delivery were first class and I would have no qualms about recommending MyTub to anyone! Thankyou MyTub....
...Tom Heath
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good product, many thanks...
...Quality Hotel St Albans
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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All good, thanks....
...Palmer
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You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen....
...AdamsGale
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more reviews... |
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