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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...
...Mrs A J Rippingale
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Received very quickly. Thank you...
...GRG Public Resources Limited
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ...
...Chris Waters
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Hi
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
Many thanks
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...Dougal
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference....
...Bob Delaney
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Fast effective service - got what I wanted - job done!!...
...Dharmesh Kesur - Heart of Kent Hospice
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Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
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...ken wilson
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Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good....
...Donald Macintyre Henry
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prompt delivery and a competitive price.would recommend to others...
...geoff vaughan
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more reviews... |
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