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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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Excellent service! Thanks parts arrived and were collected OK...
...Robert
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Excellent service...
...Ian Ashford
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
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...Steve Guy
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this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended....
...jennifer taylor
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...
...Ronald Shore-Marston
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no issues -...
...KEN ROBERTS - HOYA LENS UK LTD
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Really pleased with the service! After weeks of searching for a toilet seat impossible to get on the he high street, we used MyTub who supplied a quality product via a local merchant. I wouldnt hesitate to recommend you. Thanks!...
...Mrs Pamela Carter
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the two thermocouples arrived quickly and safely...
...richard henderson
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Nice friendly service, with regular updates.
Regards,
Mark ...
...MARKABRAHAM
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