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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you....
...Stonebond Properties
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Excellent price and great service. Many thanks....
...Steve Trutch
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Goods delivered as described.
Would use my tub again....
...Alison McDonald
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Painless to order and delivered promptly to my door. Excellent service...
...Ken Lamb
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Thank you superb prompt and attentive service, will definitely shop with you again....
...Mrs Pam Croft
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A little nervous purchasing from an unknown internet site but took a gamble from previous feedback left. Ordered 10.00am and item delivered next day before lunch! Absolutely delighted and would recommend without hesitation. Excellent communication and service. Thank You....
...Walrus Fabrications
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I item was competitively priced & arrived when expected. - perfect. ......
...Mark Haley
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler....
...M Browne
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Thanks for very prompt service, would certainly buy from you again....
...Ms lynn waring
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