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Thank you for your excellent service - I will definitely use you again and recommend you to family & friends ! ...
...Andrea Burns
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified....
...Andrew Heyes
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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ...
...Barry Robins
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Excellent customer care and service from your front office staff.
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...John Douglas
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So pleased I was able to still buy the correct vermiculite for my Valor gas fire. I bought a cheaper pack first, of a different brand from another company, which had larger granules. Unfortunately, I found it caused quite loud popping noises when the fire was on. Using the correct vermiculite bought from your company has made all the difference. Also, it was delivered within good time....
...Julian Willis
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service....
...Dharmesh Bhatt
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
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...gerry duffey
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Thank you order arrived when you said it would. Brilliant
Thanks
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...lizbeth williamson
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...
...Martyn Probert
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...
...Harrogate Glass Company
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