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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Very efficient service with prompt delivery....
...R Bramley
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Very pleased with the toilet seat and the price. Delivery was a bit slow 8 days from order but then I wasnt in a particular rush and communications from the PlumbCenter were good....
...Angela Monaghan
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Excellent service, regular updates given on delivery. Email contact easy and very efficient....
...Michelle Phillips
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Easy to order and delivered efficiently...
...Matthew Jones - CHRES Ltd
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Parts arrived this morning. Thank you for the excellent service...
...Tony Watts
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Thank you.
The shower tray you sold us is a great match and looks great.
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...Malcolm.
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A Fast Delivery ...
...Reece Bevan - Plumb Factory
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Excellent service and delivery is always good....
...basingstoke hospital bnhft
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