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Excellent communication & service. Highly recommended ... ...Jan Rose
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excellent service agents also very helpful thanks.... ...MR LAMI EL-NAKIB
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Very efficient and helpful thank you ... ...Peter Brayton
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Found ordering straight forward.It was a little confusing that the date of arrival was found to be a day before the depot received it ,but I was confident that it would arrive the next day . And so it did. ... ...Mrs Mairi Wallace
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!... ...Jim Miller
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You... ... Marie Bullivant
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..... ...Hugh Kelly
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Prompt reply to enquiry and prompt delivery of goods... ...Carl Toon
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Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt.... ...Steven Crump
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