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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall...
...keithadamson
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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ...
...PTJ renewables ltd
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Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML....
...michael limon
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You...
...Steve MacDonald
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A great service and speedy delivery, excellent....
...Mark Alcock - Milspeed ltd
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended...
...dugald Macaulay
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting......
...Danny Papandreou
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service....
...Ian Duriez - Murtec ICD
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I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub!...
...Terry Morrissey
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much...
...Zakiya Hanslot
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more reviews... |
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