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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Very happy with the Mira shower fittings plus extra shower head. Despite being the Easter Bank Holiday the delivery was very quick. The prices are very good. I found the team very helpful and would definitely recommend to anyone. I know where to come now in future. Thank you to all concerned.
Best Wishes, Lydia Joseph ... ...Lydia Joseph
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks.... ... c wilson
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub.... ...Paul Hinton
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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery".... ...Peter Sivyer
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again... ...Simon Shields
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Excellent price, excellent service. Would highly recommend.... ...David Richardson - Fenwick Ltd
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good... ...Brian Farrell
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you.... ...A F Leader
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Goods arrived promptly well packaged and as ordered - thank you... ...Philip Skelton
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more reviews... |
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