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Good value for money, good communications but very long delivery times compared with similar companies....
...Peter Mayer
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...
...john robson
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part arrived today. excellent speedy service. would use your company again. thanks alot...
...steve glover
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!...
...Power Plant
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone....
...Walter Lamb
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Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you....
...Dion Stuart
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Many thanks delivering package on the date as stipulated. ...
...Dr Harry Eccles
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...
...a f plumbing and heating
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful....
...Simon Marriott
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