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Excellent service. One fragile item arrived damaged, it was replaced next day. I will certainly recommend you....
...E M Holland
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks....
...ROBERT
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had....
...Fred Gray
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
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...John Watson
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Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon!...
...George Robinson
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service....
...Peter Young
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efficient service & delivery
thanks...
...F J Rogers
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I have purchased four radiants for a Robinson Willey Firegem 2 fire. My Tub sourced these for me speedily and these were just as expected. I would certainly recommend My Tub for their prompt service. I dealt with Christine, who I found to be most helpful, professional, knowledgeable and reliable. I would certainly recommend her to everyone. She has my sincere thanks for all her assistance with my order. I would give both Christine and My Tub ten out of ten :- MA...
...Maralyn Anstiss
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