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easy to order,and arrived on time ,no problems!...
...david hopkinson
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ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC....
...JOHN BRYAN
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Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!...
...Raymond Sowden
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Delivery date changed a few times at short notice, but always kept informed. ...
...Robert larkin
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Perfect! Just what I needed and prompt delivery.
Thank you...
...Alan Vass
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Great service. Thanks....
...Ruslan Kabalin
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou...
...Dave Daniels
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia...
...Julia graham
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
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...steve fiddes - rexel
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