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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.... ...Beverly Horn
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Service was excellent, thank you.... ...david stock
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
... ...John Tutte
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Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks.... ...BRIAN CHAPPELL
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.... ...Peter Hull
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Competitive prices, good communication though delivery time was longer than initially expected.... ...europarts eng
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Ordered and delivered the next day. Very pleased.... ...kbr
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brilliant service - very pleased thanks... ...Linda Wells
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Excellent prompt service... ...Ian Main
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