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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark ...
...Mark Fowler - Trade Connections Ltd
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter...
...John Carter
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First time of ordering and very pleased with the service. Order arrived on time and well packaged.
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...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though...
...MARTIN SEYMOUR
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again....
...Mark Eaton
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service....
...Ian Duriez - Murtec ICD
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item arrived,when unpacked found minor defects ,still waiting for replacement.
------------- ------------------------- ---------------
Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
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...Neil Watling
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THE SERVICE I RECEIVED WAS EXCELLENT AND THE WEBSITE ENABLED ME TO FIND THE PRODUCT THAT I WAS LOOKING FOR.
DELIVERY WAS FAST AND EFFICENT AND I WOULD DEFINATELY USE THIS COMPANY AGAIN FOR FURTHER PURCHASES
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...Mr Ian Swabey
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