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Good customer service, package arrived on time nice and quick with good communication Product as described thank you... ...J Ryan
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received in good order and on time... ...Brown Cow Brewery
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it... ...Michael Rowlands - Micky Dees
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored.... ...Margaret Goodwin
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.... ...Ed Sirett - Make Do
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Good service and communication - would recommend.... ...Gordon Dougan
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.... ...Iain Richardson
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Excellent service,very quick delivery,great price and great product with excellent comunication.... ...Andrew Jackson
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much.... ...Angela Foister
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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