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Good service and quick delivery. No problems at all. commendable. ... ...Phillip John Stocking
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks... ...Dr Lilian Potter
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Good delivery, products received in good condition, all as ordered.
Good service... ...Southcroft Engineering Co Ltd
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!... ...Power Plant
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Very pleased with overall service. Good practical web site.Helpful with delivery window.... ...Peter Grainger
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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excellent service would highly recommend using this company... ...Jennette Bradbury
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process... ...Colin Parker
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
... ...C D GREENFIELD
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