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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
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...Chris Franklin
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Found my increasingly rare part. Thanks. ...
...Tim Smith
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
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...Nicholas Undrell
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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...
...dennis curley
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again....
...William Rowley
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I found this company great to deal with, and I will certainly buy from them again ...
...Donald Mackay
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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service...
...Keith Lipscombe
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Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison ...
...Ian Beetison
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...
...Mrs Susan Smith - Luxtimeuk
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done....
...Anthony Fineberg
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