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The item arrived exactly as advised and the item is the correct replacement. However, the instructions for fitting the toilet seat are unclear so we are having to employ a plumber to make sure it is properly secured.That means we will have paid almost £200 to deal with this....
...MRS CATHERINE CASTREE
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance....
...Barry McGurgan
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Service was good and I was kept informed of delivery updates....
...Mr. David Duke -
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cannot fault service, delivered on date arranged....
...william harper - Mr
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The order came in sooner than promised so we were pleased with the service...
...Oxford Instruments Plasma Technology
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Great customer service, however the web pricing on the tube is a bit misleading...
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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Thank you for your delivery which arrived on Thursday 21st February. It was a very efficient service when it came through. However I found your information confusing as the picture shown was what I wanted but I ordered the wrong item because it was the first on the list because I had spoken to an efficient operator , Christine,she corrected the mistake. I would have been more comfortable to have dealt with her all along. Sincerely Jennifer Mathias...
...Jennifer Mathias
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ...
...Dermot Heron
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Thanks for all.
Good service and answer To customer.
Thanks.
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...juan pablo escalante - SEM
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