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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...
...Peter Hooper
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again !...
...Roy Andrew Hassell
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you....
...Anna Evans
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Very good and helpful service. Would recommend ...
...hilary stell
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days...
...L Turnbull
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Very good service. Thank you....
...Mrs P A Davies
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I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed....
...Mike Diamond
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items....
...Damian Adams
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1st time using this company excellent service from start to getting the order thanks again will use you again ...
...Walter Carr - Walter Carr
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