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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
... ...Nicholas Farhi
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I cant speak highly enough of the service Ive received from Christine at MyTub this week. Christine went out of her way to source the part I needed and kept me informed by telephone to let me know when I would receive it.
I would highly recommend MyTub.
thank you
... ...donna
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ... ...Paul Wheeler
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May cost more but service is excellent and quick delivery even when free.... ...Weston Sailing Club
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Item was good value for money
Waiting time for delivery seemed like forever
Item was packed in a box 40 times the size with no packing value and motor had come out of its box and was bouncing around lucky no damages
I would still recommend company
But try and pick up items from stores next time... ...Derek Jackson
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Excellent service. Toilet was delivered next day, installed in under an hour.... ...Duncan Luce
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.... ...Douglas McPhee
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.... ...Alastair Onesti
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Prompt reply to enquiry and prompt delivery of goods... ...Carl Toon
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Thanks for everything. The service and updates were excellent as was the price and the product was delivered exactly at the time promised.
Well done.... ...Anthony Fineberg
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more reviews... |
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