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Excellent service - staff always helpful and product delivered on time - would definitely recommend....
...Kenneth Shewan
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
Best Regards
David
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...David Greenfield
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Arrived on time , exact product as described...
...Stephen Utting
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All round 5 Star service, would recomend to anyone....
...Anthony de Vine
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Top customer service....
...David Gillanders
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Excellent service with good communication about delivery date. Will deal with again happily ...
...David Lucken
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you...
...David Mumford
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Receieved OK - thanks for your patience and flexibility...
...Graeme Patrick
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Excellent service and communications. Provided Peglars items which most other merchants do not stock....
...Martin Weselby
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more reviews... |
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