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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ... ...RAE HALDENBY
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Good speedy service. A*... ...plumbtech supplies
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned.... ...Terry Ryman
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you... ...Janet Kulpa
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It took 10 days for the Order to be delivered from 20th Jan the date my account was debited. It is unlikely that I will use mytub agin as delivery service is far to slow.
... ...Wesley Cochrane
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Received a bulkhead valve for my old Worcester boiler at a competitive price and delivered as promised. ... ...John Newall
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Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company... ...Alan Levett
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Good product.
Good communication from the sales team.... ...GJ Brown
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ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC.... ...JOHN BRYAN
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation... ...Jonathan Mosse Renovations
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