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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012...
...Robert Palmer
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Efficient & excellent service, very impressive. Keep up the good work.
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...Martin Stanmore
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Delivered as promised - goods exactly as advertised - unbeatable price...
...Mr R Nisbet
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Delighted with the prompt and efficient service. First class!...
...Gillian Cripps
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you...
...Celia Handel
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...
...charles coulson - Charles Coulson
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Quick service - Excellent!...
...Contemplation Homes
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...
...C Lord
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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more reviews... |
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