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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay...
...Adrian Stevens - Adrian Stevens Plumbing
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Excellent service - excellent price - highly recommended!...
...Malcolm Andrew
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...
...James Cole
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The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again...
...David Finch
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Excellent service easy site to navigate and delivered on time....
...frank whittick
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Service was outstanding ...
...tony wilkin - ace plumbing
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd...
...Philip Tancell - JP Heating Installations Ltd
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Excellent value, with equally good delivery....
...Michael Whitehouse
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Excellent communication & service. Highly recommended ...
...Jan Rose
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more reviews... |
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