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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.... ...K.L.Simpson
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ... ...C Lord
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Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury... ...M.B.Services
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Product as described. Delivery on time. Thank you.... ...Mr Daniel Scherer
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post... ...Mrs J A Soper
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.... ...Andrew Seaton
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ... ...alan purser
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thank you for prompt delivery in fact superb came well before delivery date would use you again and recommend to others... ...Salino Dias - Mr
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well Twyford put me in touch with Samantha at My tub I wanted a 1500 shower bath panel sorted in 10mins it was all sorted you had this discontinued line. You saved my day I could get rid yellow bath panel,no funds to replace the shower bath. Fast delivery no problem at all .i thank you all at Mytub. You are very helpful.... ...Pamela Gill
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