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Excellent service and communication throughout the process of the order...
...Kirsty Ellis
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service....
...Anthony Jones
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absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete...
...jonathon cooke - na
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again....
...Damian Le Breuilly
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Dear Sirs,
thank you very much for your E-Mail.
We get our order and till now everything is fine, so thank you very much.
Kind regards,
Robert Rossbacher...
...Robert Rossbacher
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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great customer service and communication. Competitive prices too....
...Charles Nicholls
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A very helpful company, who were supportive and reliable. Good service!...
...Electrician
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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Fast, affordable! Much, much better then corresponding italian competitors!
Has been a plesure be your customer...
...Mauro Squaiella
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more reviews... |
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