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My order was delivered promptly and correctly. I am delighted with the service!...
...Jenny
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Excellent service!...
...Chris Nickolls
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Great service, kept me updated along the way. I recommend using this company!...
...peter Jones
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great service, everything went well...
...Howard Charles Robinson
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
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...John Watson
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Fast delivery and excellent comunication thankyou....
...richard johnstone
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Excellent service. Goods arrived promptly Job done!...
...David Fowler
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Good prices and great communication and quick delivery, many thanks...
...Vigo Limited
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