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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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THANK YOU.
I HAVE RECEIVED IN TIME.
IQBAL ASGHAR...
...IQBAL ASGHAR
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Quick and efficient service...
...William Francis
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor....
...Michael Adams
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Excellent service throughout. Will definitely use again. ...
...Alan Carrington
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The services and shopping experience with MyTub from ordering to
delivery were 1st class...
...ian boyd
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The online system was easy to use and the order came within 2 days - great service 😁...
...J M Whittam
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Really good communication and service. I used this company a few years ago and remain as satisfied today as then....
...Jennifer Adams
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that....
...Paul james construction
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub...
...Ian Bramhall
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