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Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people. ...
...Steve Buckley - S Buckley
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...
...Stewart McGrath
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perfect thanks...
...Frank Lidster - Honeywell
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!...
...Leandi Roelofse
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive....
...John Godfrey
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Great price, very fast shipping, would definitely recommend...
...Paul Bickel
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ...
...g r hawes
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...
...ANTHONY NASH
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The tap arrived as you promised. My only comment your service is the lack of it at weekends!...
...John Dunsbee
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