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The service and communication was excellent and your web site was easy to use. Many thanks.... ...Nick Gibson
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Quick efficient service and great, friendly communications, well done!... ...Adam Peters
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The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them.... ...clive liard
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Order received and as required.
many thanks... ...Gilbert Clayton - IDL Engineering Limited
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive... ...B.Mistry
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After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress.... ...Trevor Gallier
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days.... ...Colin Turnage
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub... ...Anne Drysdale
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Fast,efficient service. Many thanks.... ...Steve Driscoll
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A good price and speedy delivery through my letterbox. Frequent email updates kept me in the picture whilst my order was processed. I am pleased with the service and will use again.... ...John Main
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