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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,...
...Shane Jenner
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
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...Martin Fagan
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Delivery date changed a few times at short notice, but always kept informed. ...
...Robert larkin
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Spares for Baxi boiler arrived safely in good time.
Many thanks...
...Colin Brown
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Easy to use website.
Order recieved on advised timescale.
Very good service....
...John Tobin
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Thank you.
The shower tray you sold us is a great match and looks great.
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...Malcolm.
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Delivered as advised...
...Andy Reed
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Quick, easy and delightful. Happy with the service and would buy again...
...deanay
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Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
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...Appleby Park hotel
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