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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with....
...Phillip James
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley...
...W.E.LEATHLEY
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden...
...P J Barden
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us....
...MR D A FRANKS
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you....
...Emma West
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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic ...
...marcus Payne - Ecogas Boiler Services
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Well handled purchase and delivered when they said , would buy from them again....
...Stephen Emley
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you...
...Deborah Priestley
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service....
...Brian Farren
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