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Great communication, items well packaged and despatched extremely promptly. Cant fault it.... ...kate brown
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Thanks for keeping in touch on the delivery of this order.... ...Pieter Knook
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS... ...michael john smith
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
... ...Tore Saanum
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White... ...Daniel Thomas White
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.... ...Paul Rogers - Mr
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ... ...steven owen
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ... ...Roy Nichols
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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina.... ...Frederik sJacob
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Finally received a complete undamaged wc! Thank you all so much for your extra effort and perseverance in making sure the reordered items reached us intact. I appreciate that Mytub were in no way at fault for the extra waiting time and have been impressed with the regular updates provided. It was a bit of a gamble going through an unknown company but I am very pleased with the service received.
Thanks again,
Dave... ...David Andrew Nichols
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