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Happy with the service. Received the order today in first class condition....
...Martin Crockford
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience. ...
...Alan Wilson
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l found your sevice and products very competitive and delivery excellent....
...martin brookes
trelleborg.com
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Excellent service, well done. Part arrived as promised in 2 days. ...
...Geoff Tyler
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Very good service once again, good communication, prompt delivery, many thanks....
...RDW Plumbing
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Whole process was very efficient and easy.
Good price, good delivery.
No problems.
Just as it should be!...
...MHServices UK Ltd
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you...
...Charlie Elliot
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks....
...Nannette Innocenti
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