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Great item at a great price, Delivery time could be improved....
...Roger Bushnell
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...
...Peter Hooper
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Thank you
Order arrive on time,will definatley use My Tub again....
...david payne
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Excellent, very fast delivery, thanks....
...Tony Parkin
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
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...ROB Whitehouse
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Goods arrived ok
Updates on deliverytimes useful
overall Good service
RJP...
...Rod Peto
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
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...moira
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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
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...John Brown
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Your service is excellent. I have not yet had the heat pole installed, but it looks good....
...John Hey
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