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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.
Thank you for your help....
...D. Muir
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else....
...Andrew Georgiou
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would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub .....
...H.D.R. Services
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that....
...Clive Townley
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Excellent service, thank you, will use again....
...Grace Sturman - Country Cast Baths Limited
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10...
...Weston Sailing Club
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Friendly and helpful staff. Parcel arrived on time as promised IPP...
...Philip Hembrow
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Excellent service would do Buissness again. ...
...Noel Magill
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more reviews... |
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