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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either....
...James Bastow
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I was happy with the service. The mirror was well packed and arrived safely. The only quibble might be the delivery period. It took some time from order to receipt. Having said that, it did arrive on the day you said it would so it's a minor complaint...
...Derek Cairns
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Item received with thanks.
A very prompt service, many thanks....
...A D Weatherley
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon...
...R Mackinnon
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The price of the tap was very competitive and delivery was quick.
A for Customer Service....
...Stephen Wright
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication....
...John Pearce
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Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
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...ken wilson
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Many thanks for the Valve, great communication and a great price, Many thanks...
...Vigo Limited
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Good shopping eperience and speedy delivery.Will use again.Thanks...
...J Irving
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