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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites....
...Adrian
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Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate....
...Charlie Morriss
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again....
...Douglas McPhee
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Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct. ...
...Mr B R Goodliffe
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob...
...Rob Linden
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order....
...Lawrence Meilack
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Thank you for my parts and thank you for delivering them so quickly....
...Derek Leslie - Premier Oil Aberdeen Services Ltd
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A really efficient service, supplying our needs very promptly and at an ecellent price.
Thank you...
...Jonathan Phippen
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails....
...Peter Hull
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