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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you...
...Harry Shishmanian
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We have received the toilet seat but it has some blemishes in the moulding of the seat...
...Trevor Harvey
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Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased. ...
...Richard Weeks - Atkins Ltd
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright...
...Anthony
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!...
...Cameron McDowall
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...
...MR P KELLY
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Good communication and prompt delivery. Product as described. Would do business again. ...
...Martin CLARIDGE
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The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done. ...
...Stefano Bittante
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it....
...Carol Winder
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more reviews... |
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