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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers ... ...John Barnes - J Barnes P
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ... ...Josie Hobson - NSG Exports Ltd
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The replacement part was received on time and has fixed the problem - many thanks!... ...Mr Andrew Rogers
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Service was good and I was kept informed of delivery updates.... ...Mr. David Duke -
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others... ...Andrew Uttley
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I have never had such good quality items from the internet. Thanks very much I will keep you in mind if I need more items. My plumber is fitting them at the moment he also said that the quality is good. Thanks again.... ...Keith Wright
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.... ...David Asquith
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again... ...Ray Le Goubin
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A great service although a bit slow on delivery but i think that was down to some confusion on the order but on the whole very good just waiting for the coal bed to come down a bit in price and i will be ordering again
many thanks
Terry.... ...terry shaw
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