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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended. ...
...Allen Smith
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...
...C Lord
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Great service with very helpfull staff....
...James Waddell
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Excellent and helpful service. ...
...Christopher Chorley
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...
...steven owen
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Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good....
...J S Williams
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Excellent service. Thank you. Very speedy delivery....
...Val Hutchinson
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Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub....
...Ged Mead
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The items arrived quickly and are all of excellent quality and the website is very easy to use....
...Susan Stevens
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