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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others....
...Karen Millson
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good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
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Dear David
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
Regards
MyTub...
...David
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The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
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...Graham Ward
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again....
...g hawes
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
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...vera
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Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others....
...Gary Mallinson
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days...
...L Turnbull
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols....
...David Dow Smith
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Good morning Sophie, thank you for the delivery information, order received before 9am this morning.
Excellent service, price and delivery my complements on such an efficient organisation.
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...Michael Arnison
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more reviews... |
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