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Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted....
...Mrs Eileen Smith
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done ....
...Mr G. Hales-Phillips
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You supplied where others failed. Thank you....
...Michael Hall
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-...
...Carianne Purcell-Jackson
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ...
...Paul Russell
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again....
...Martin Lee
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Great service, goods arrived a day early ....
...I Lowe
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Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
Thanks again
Darren...
...Darren Murley
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good....
...John Pearson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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