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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ...
...Jeremy Curtis
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Nice one Laurie ! Surf on dud ...
...Clarisford Developments Ltd
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All delivered as promised. thank you...
...DAVID TARBARD
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards....
...Mr J C Ward
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends...
...Eileen Roache
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too....
...Richard C Shirley
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Excellent service, delivered as promised. Very happy....
...Ali Akademir
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ...
...Mark Blinman
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